AI

Get started with Agentforce Vibes Agentforce Vibes might seem like a strange starting point for the average Salesforce Admin, but it can be a very powerful tool. And it’s becoming more and more powerful as time goes on. To understand its potential for admins, it helps to start with the basics. When you open Vibes […]

If you’ve already enabled the In-Person Meeting Assistant, you’ve solved the problem of capturing live meeting transcripts. But what happens when the meeting ends without one?  Maybe the customer didn’t consent to live recording. Maybe the rep forgot to start it. Maybe it was an impromptu conversation in the lobby that turned into a real […]

Let’s be real for a minute. Things are moving incredibly fast right now. Every time you log in or refresh your feed, there’s a new AI tool popping up, promising to change how we work. If you’re feeling the fatigue of constantly trying to keep up, or if you’re quietly worrying about where your traditional […]